Contact Us

We love to hear from our customers. Your feedback helps us to improve and continue providing the best possible service and products. Please do not hesitate to reach out with any comments or suggestions.

Email:

support@trystoicroots.com

Address:

1621 Central Ave, #9960 Cheyenne WY 82001

Have a question, some feedback, or just want to connect? We’d love to hear from you. Every message is personally reviewed by our support team and forwarded to the founder when needed, so you can be sure your voice matters. Drop us a message and we’ll get back to you as quickly as possible.

Track Your Order Here

Track Your Order here

Frequently asked questions

Want a quick answer? We’re here to help

How long does it take to complete an order?

Subscription orders are shipped out immediately. Other orders require 3-5 working days to be processed, after which customers will be notified once their item is on the way, followed with a tracking number. Please see our shipping policy for more information

Are the goods inspected before receiving them?

We carefully review and test each batch in order for every item to match a quality of standard and potency before shipment. Each item undergoes strict quality checks to ensure consistency and safety before leaving our facility.

What should I do if there is a problem with my order?

Our support team is always on standby to handle customer enquiries and requests. Please feel free to contact us here support@trystoicroots.com for a quick response.

How does the money-back guarantee work?

You can shop with peace of mind, in fact we're so confident you’ll love our products that if not, we'll offer you a 90 day money back guarantee. If you're unhappy with your purchase, please email us at support@trystoicroots.com

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